Last updated: 10th July 2026

These terms apply when you book tickets for Auris. Please read them before purchasing.

Booking

Tickets are sold through our ticketing provider, Resident Advisor, and are also subject to the provider’s terms. A booking is confirmed once payment is taken and you receive confirmation.

Prices and fees

Prices are as shown at the point of sale. A booking fee may apply.

Refunds and exchanges

Tickets are non-refundable except where required by law or where an event is cancelled or materially changed. To request an exchange [if offered], contact [bookings@aurisfestival.com] no later than a week before the event; exchanges are subject to availability.

Cancellation or changes by us

If we cancel a day or event, you’ll be entitled to a refund of the face value of affected tickets. Programme details may change; we’ll aim to give reasonable notice. We’re not liable for travel or accommodation costs.

Admission

Tickets must be shown (printed or on a device) on entry. We may refuse admission or remove anyone behaving in breach of our Code of Conduct, without refund.

Latecomers

Some performances cannot admit latecomers once they have begun; you may be admitted at a suitable break or not at all, at the venue’s discretion. No refunds for latecomers.

Age

Auris is 18+

Access

Accessible tickets and companion arrangements are available — see our Accessibility Statement, or contact access@aurisfestival.com before booking.

Photography and recording

Filming and photography may take place at events. Personal recording may be restricted at some performances.

Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, or anything that cannot be excluded by law. Otherwise our liability is limited to the price you paid.

Contact

bookings@aurisfestival.com